Data protection | EVENTIM.Tixx

DATA PROTECTION INFORMATION OF CTS EVENTIM SPORTS GMBH

This data protection information provides information on the processing of personal data in relation to our (future) contractual partners (such as event organisers, advance booking offices or sports clubs; hereinafter "contractual partners", "you" or "your") by CTS EVENTIM Sports GmbH (hereinafter "EVENTIM", "Sports", "we" or "us") when visiting this website and when using our services in accordance with the General Data Protection Regulation (hereinafter "GDPR").

1. SCOPE, RESPONSIBLE BODY AND DEFINITIONS

1.1. SCOPE OF APPLICATION OF THIS PRIVACY NOTICE

1. This data protection information applies to the use of this website and to the processing of your data in connection with the purchase of our services. If you become or are our contractual partner as a legal entity, this data protection information only applies to a limited extent (the GDPR only applies to data of natural persons). You should then inform your employees accordingly.

2. You can access, save and print out this data protection information at any time and free of charge on this website.

3. Where reference is made in this privacy notice to websites, this only relates to the processing of personal data on the website as defined in clause 1. no. 1.1. Other websites are not covered by this privacy notice and provide their own specific privacy notices.

1.2. ENTITY RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

CTS EVENTIM Sports GmbH
Hohe Bleichen 11
20354 Hamburg
Germany

E-Mail: info@eventimsports.de

1.3 DEFINITIONS

This data protection information is based on the following data protection terms, which we have defined for ease of understanding:

1. The GDPR is the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC).

2. A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients; the processing of such data by the said authorities shall be carried out in accordance with the applicable data protection rules, in accordance with the purposes of the processing. Recipients of your personal data may include banks when you purchase our products and/or services, depending on the payment method you choose.

3. The EVENTIM Group includes all companies affiliated with CTS EVENTIM AG & Co. KGaA in accordance with § 15 AktG (for the current status, see the appendix to this data protection information). For further information, please click here.

4. Personal data means any information relating to an identified or identifiable natural person, i.e. the data subject. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data can be, for example, name, contact data or payment data.

5. The controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law. CTS EVENTIM Sports GmbH is the data controller for the data processing described in this privacy policy (section 1.2).

6. Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Processing may include the collection and use of your contact details when you subscribe to our services.

2. PURPOSES, LEGAL BASES AND, WHERE APPLICABLE, CATEGORIES OF DATA. CATEGORIES OF DATA WHEN PROCESSING YOUR PERSONAL DATA

2.1. PROCESSING OF YOUR PERSONAL DATA WHEN VISITING OUR WEBSITE

If you access our website to find out about our products and services without actively providing us with information (purely informational use), we process your personal data. Your personal data is processed for the following purposes and on the basis of the following legal grounds:

2.1.1. PROCESSING FOR THE PURPOSE OF IT SECURITY

1. When you visit our website, we process your personal data that is technically necessary for us to provide you with our website and to ensure the stability and security of your visit to our website. For this purpose, we process the following personal data:

IP adress
Cookies (see Cookie Information)

2. We process your personal data on the basis of our legitimate interest in providing you with the website and ensuring IT security for you when you visit our website on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO.

2.1.2. USE OF COOKIES

1. When using our website, cookies are stored on your computer. Cookies are small text files that are assigned to the browser you are using and stored on your hard drive. With the help of the cookies, certain information will flow to the body that sets the cookie. This also contains personal data. This enables our website to be more user-friendly and effective. Cookies cannot execute programs or transfer viruses to your computer.

2. The Cookie Information of CTS EVENTIM Sports GmbH applies to the use of cookies on our website (see Cookie Information).

3. Here you can revise your cookie settings.

2.2. CONSULTATION APPOINTMENT, PREPARATION OF OFFER AND CONCLUSION OF CONTRACT

1. If you are interested in our services and make an appointment with us at which we inform and advise you, or if you contact us by telephone or email, we process your personal data on the basis of our legitimate interest in answering your enquiry on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO.

2. If we carry out pre-contractual consultations, provide you with an offer and if you conclude a contract with us for our services, we process your personal data for the performance of pre-contractual measures and, if applicable, the conclusion and performance of the contract with you, on the basis of Art. 6 para. 1 sentence 1 lit. b) DS-GVO.

2.3. CREDIT CHECK AND VERIFICATION OF TRADE REGISTRATION

1. If you conclude a contract with us, we will carry out a credit check before countersigning the contract. If you have concluded a supplementary agreement with us on the payment of instalments, we will also check the creditworthiness of private individuals, i.e. the personally liable persons, in the case of personal liability. In doing so, we process your personal data. The processing is carried out for the purpose of concluding and executing the contract with you on the basis of Art. 6 para. 1 sentence 1 lit. b) DS-GVO and due to our legitimate interest in avoiding payment defaults on the basis of Art. 6 para. 1 sentence 1 lit. f) DS-GVO.

2. If you purchase goods or services through us as part of the performance of the contract (sections 2.5. and 2.6.), we will carry out credit checks at company level. For this purpose, we process the name of the managing director and / or authorised signatory of your company. Depending on the constellation of the individual case, we may receive further personal data from persons (e.g. information about the managing director on shareholdings in other companies). The processing of your personal data is carried out for the execution of the contract with you on the basis of Art. 6 para. 1 p. 1 lit. b) DS-GVO and due to our legitimate interest in avoiding payment defaults on the basis of Art. 6 p. 1 lit. f) DS-GVO. Alternatively, we will check your business registration. The verification is based on our legitimate interest in preventing fraud and abuse, on the basis of Art. 6 para. 1 p. 1 lit. f) DS-GVO.

3. The credit risk is assessed on the basis of mathematical-statistical procedures at the credit agency (e.g. Creditsafe), so-called scoring. For this purpose, your personal data required for the credit assessment will be transmitted to the credit agency. We process your personal data for the purpose of checking your creditworthiness in order to avoid a payment default. On the basis of the personal data transmitted, a statistical probability of a credit default and thus your solvency is calculated. The credit agency then transmits your score value to us. This personal data is processed on the basis of our legitimate interest in avoiding a payment default on your part on the basis of Art. 6 para. 1 p. 1 lit. f) DS-GVO.

2.4. CREATION OF A CUSTOMER ACCOUNT

When you sign a contract with us, we create a customer account for you. You can use this account to view and manage the services you have purchased from us. In doing so, we process your personal data in order to execute the contract with you and to provide you with online insight into your account on the basis of Art. 6 para. 1 p. 1 lit. b) DS-GVO.

2.5. PROCUREMENT OF GOODS AND SERVICES AND TELEPHONY

1. We may also procure goods and services for our contractual partners. In doing so, we cover the entire procurement process from the price enquiry to the factual release of a purchase requisition, the dispatch of the order to the corresponding contract management and basic data management. We process your personal data for the execution of your order and, if applicable, the reversal in the case of complaints and returns.

2. As part of the provision of telephone services, we may also activate lines for you. We may associate these with individuals, so your personal data may be processed in the process. We process your personal data to provide you with the telephone services and lines.

3. The processing of your personal data is carried out for the purpose of executing the contract with you on the basis of Art. 6 para. 1 p. 1 lit. b) DS-GVO. In doing so, we maintain the basic data of our contractual partners. The maintenance of the basic data (such as your name, your contact details and the subject of the procurement) is carried out on the basis of our legitimate interest in carrying out the procurement of goods and services in a work-efficient manner in our company and to ensure IT security when processing your personal data, on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO.

2.6. HARDWARE AND SOFTWARE MANAGEMENT

1. If you purchase hardware and / or software from us, we manage this for you. In doing so, we process your personal data that you provide to us when you make an enquiry or place an order. In individual cases, we receive your enquiries or orders via our customer service for contractual partners (consulting; see section 2.9.), which transmits your personal data or that of your employees for whom hardware and / or software is ordered to us for this purpose.

2. We process your personal data on the basis of our legitimate interest in processing your enquiries and providing an efficient infrastructure on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO and in order to perform the contract with you on the basis of Art. 6 (1) sentence 1 lit. b) DS-GVO.

2.7. IT SUPPORT (SERVICEDESK)

If you use our IT systems and have questions about this or need technical support, you can contact us (see contact details under 1.2.). In doing so, we process your personal data. We may also use e-mail addresses and telephone numbers from other sources (e.g. website imprints). We process your personal data for the purpose of processing your request and documenting the support process. We process your data in order to execute the contract concluded with you on the basis of Art. 6 para. 1 p. 1 lit. b) DS-GVO.

2.8. MARKETING MEASURE

1. If your contact details are stored in our customer file, e.g. due to an enquiry, or if you have concluded a contract with us, we may send you Christmas cards. Personal data may also be processed in the process. The processing of your data is based on our legitimate interest in maintaining our relationship with you on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO.

2. If your contact details are stored in our customer file, e.g. due to an enquiry, or if you have concluded a contract with us, we may send you Christmas cards. Personal data may also be processed in the process. The processing of your data is based on our legitimate interest in maintaining our relationship with you on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO.

3. If we receive absence messages (such as holiday, parental leave or retirement) from you, we process this personal data on the basis of our legitimate interest in efficient customer contact data management, on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO.

2.9. NEWSLETTER DISPATCH

1. We send out a newsletter at regular intervals to inform our business partners and interested parties about our offers and related news. You have the option of registering for our newsletter on our website and agreeing to receive the newsletter as part of the registration process. If you register for our newsletter, you must provide your e-mail address. We store the e-mail address so that we can send you the newsletter. The provision of further data such as title or name is voluntary and is used to address you personally. As soon as you have registered for our newsletter, you will receive a confirmation e-mail to the e-mail address you provided when registering using the double opt-in procedure. This e-mail contains a link. If you click on this link, you confirm that you wish to receive the newsletter. In this way, we ensure that your e-mail address has not been misused by third parties during registration. For the same reason, we also store the date and time of registration and the IP address assigned to you when you registered. The aforementioned data will not be passed on to third parties.

2. We process your personal data on the basis of our legitimate interests to inform you about offers, updates and changes to our products and services and to carry out marketing measures on the basis of Art. 6 para. 1 sentence 1 lit. f) GDPR.

3. Cancellation: You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. We offer you the following options for cancelling your subscription:

Click on the link provided in the newsletter
via the unsubscribe form for the newsletter
Email to info@eventimsports.de.

2.10. CUSTOMER SERVICE FOR OUR CONTRACTUAL PARTNERS (CONSULTING)

1. If you have any questions about our products and services, wish to exercise your rights under this data protection information or wish to make a complaint, you can contact our customer service for contractual partners (Consulting; see contact details under section 1.2.).

2. Depending on the subject of your enquiry, we may use your personal data stored in our systems as part of other data processing (e.g. data you provided as part of concluding a contract with us) to answer your questions. If and insofar as this is necessary to answer your enquiry, we also collect data from external sources (e.g. enquiry with the shipping service provider in the context of a shipment tracking or an investigation order).

3. The processing of your personal data is carried out for the purpose of executing a contract with you on the basis of Art. 6 (1) sentence 1 lit. b) DS-GVO. If you exercise your rights towards us, we process your personal data for the purpose of fulfilling a legal obligation on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO. If you wish to obtain information about our products and services or make a complaint, we process personal data on the basis of our legitimate interests in carrying out marketing measures and responding to your complaint, on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO.

2.11. TERMINATION AND UNWINDING OF THE CONTRACT

If necessary, your contract with us will be terminated and reversed. In this case, your personal data will be processed on the basis of Art. 6 para. 1 p. 1 lit. b) DS-GVO.

2.12. DUNNING, ENFORCEMENT PROCEEDINGS AND, IF NECESSARY, JUDICIAL ENFORCEMENT AND DEFENCE OF LEGAL CLAIMS

1. In the event of outstanding claims against us, we will notify you accordingly and, if necessary, send you a reminder. If and to the extent that you fail to make a payment as a result, we will initiate enforcement proceedings if necessary. In some cases, we may use information from credit agencies (such as Creditsafe) and publicly available information from the Internet to verify your personal data. We process your personal data on the basis of our legitimate interest in collecting our claims, if necessary to enforce them in court, on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO.

2. In the context of a legal dispute with you, we process your personal data to enforce and / or defend our rights. If and insofar as this is necessary for the conduct of the legal dispute, we will also use data from other sources (e.g. public registers) for this purpose. We process your personal data on the basis of a legal obligation on the basis of Art. 6 para. 1 sentence 1 lit. c) DS-GVO as well as on the basis of our legitimate interest to protect, enforce and / or defend our legal interests on the basis of Art. 6 para. 1 sentence 1 lit. f) DS-GVO.

2.13. OTHER PROCESSING

2.13.1. CREATION AND MAINTENANCE OF CONTACT DATA

1. When you contact us, make enquiries or conclude a contract with us, we process your personal data. Your personal data is processed for the purpose of maintaining contact.

2. We process your personal data on the basis of our legitimate interest in carrying out internal administrative activities efficiently and based on the division of labour, on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO and, where applicable, for the performance of a contract with you on the basis of Art. 6 (1) p. 1 lit. b) DS-GVO.

2.13.2. CONDUCTING AUDIT REVIEWS AND COMPLYING WITH COMPLIANCE REQUIREMENTS

1. Your personal data may be processed within the scope of audits within the EVENTIM Group at home and abroad. Depending on the individual case, we also use data from other public sources (e.g. credit agencies).

2.Corresponding processing of your data may also take place when we implement compliance programmes and measures, for example to implement the requirements of the German Corporate Governance Code (DCGK) and to identify and remedy misconduct within the company.

3. Your personal data may also be processed during these data processing operations. We process your personal data in order to comply with our statutory obligations on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO. In addition, we process your personal data on the basis of our legitimate interests to review the operations and efficiency in the EVENTIM Group, to remedy misconduct and prevent fraud and, if necessary, to enforce and/or defend our rights, on the basis of Art. 6 (1) S. 1 lit. f) DS-GVO.

2.13.3. EXTERNAL REPORTING AND AUDITING

We may process your personal data in order to provide external reports and conduct audits (e.g. annual audits and tax audits). We process your personal data on the basis of legal notification obligations to which we are subject as a company (e.g. under the German Stock Corporation Act). The processing is carried out due to a legal obligation on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO.

2.13.4. PREPARATION OF ANALYSES

On the basis of your data, which we process within the meaning of section 2 of this data protection information, we may compile analyses. These serve us as a basis for business decisions in order to improve our products and services, to adapt them to the needs of our customers and to carry out marketing measures. We process your personal data on the basis of our legitimate interest in improving our offer and carrying out marketing measures on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO. The analyses created on this basis no longer contain any personal reference, so that it is no longer possible to draw conclusions about your person.

2.13.5 WHISTLEBLOWING SYSTEM

You can report possible violations via our confidential reporting channels and thus contribute to their clarification. EVENTIM group operates an independent, impartial and confidential whistleblower system for this purpose. If we receive reports, we process your personal data insofar as they are provided on the basis of our legal obligation within the meaning of Art. 6 Para. 1 Sentence 1 lit. c) GDPR. Investigations are always carried out with the utmost confidentiality and with due regard for the anonymity of the whistleblower. Information is processed in a fair, expeditious and protected procedure. Further information can be found here.

3. STORAGE AND DELETION OF YOUR PERSONAL DATA

1. We store your personal data for as long as and insofar as it is necessary for the purposes (point 2.) for which they are processed.

2. As soon as the data is no longer required for the purposes mentioned in point 2, we will retain your personal data for the period during which you can assert claims against us or we can assert claims against you (statutory limitation period of usually three years, starting at the end of the year in which the claim arose).

3. In addition, we store your personal data as long as and to the extent that we are legally obliged to do so. Corresponding obligations to provide proof and to retain data result, among other things, from the German Commercial Code, the German Fiscal Code and the German Money Laundering Act (e.g. § 257 HGB; § 147 AO). Accordingly, the retention obligations are up to ten years.

4. CATEGORIES OF RECIPIENTS OF PERSONAL DATA

1. When providing, implementing and managing our products and services, we transfer your personal data to companies within the EVENTIM Group as part of a group-internal process based on the division of labour. The transfer is made on the basis of our legitimate interest in carrying out internal administrative activities efficiently and based on the division of labour and in improving our products and services on the basis of Art. 6 (1) p. 1 lit. f) DS-GVO.

2. In addition, your personal data will be transferred to technical and IT service providers who provide and maintain the platforms, databases and tools for our products and services (e.g. our website and the implementation of marketing measures), who create analyses of user behaviour on our website and who process your personal data for us as part of the performance of the contract with you. The transfer of your personal data is carried out for the purpose of executing the contract with you on the basis of Art. 6 (1) sentence 1 lit. b) DS-GVO and on the basis of our legitimate interest in improving and promoting our products as well as ensuring IT and network security in the processing of your personal data on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO.

3. For the procurement of goods and services, we transmit personal data to our suppliers. The transmission takes place for the execution of the contract with you on the basis of Art. 6 para. 1 p. 1 lit. b) DSGVO.

4. When using our products and services, we offer you various payment options. For the processing of the payment and, if necessary, a refund, we transmit your personal data to banks, payment service providers, financial service providers and credit card companies, depending on the payment method selected. We transmit your personal data for the processing and, if applicable, the reversal of your order on the basis of Art. 6 para. 1 p. 1 lit. b) DS-GVO. In addition, we may transmit your personal data to credit agencies in order to check your creditworthiness. The transmission takes place in order to execute the contract with you on the basis of Art. 6 Para. 1 S. 1 lit. b) DS-GVO and due to our legitimate interest in avoiding payment defaults on your part on the basis of Art. 6 Para. 1 S. 1 lit. f) DS-GVO.

5. If we send you postal items, we transmit your personal data to shipping service providers. The transmission takes place for the purpose of executing the contract with you on the basis of Art. 6 para. 1 lit. b) DS-GVO.

6. If you do not meet your payment obligations, we will initiate dunning proceedings and, if necessary, judicial enforcement proceedings against you. For this purpose, we may also use information from credit agencies (e.g. Schufa) to verify your identification data. For the execution of the judicial enforcement proceedings, we may engage external lawyers to whom we transmit your personal data. Within the scope of the judicial enforcement proceedings, we transmit your personal data to the respective competent court. The transmission of your personal data is based on our legitimate interest in collecting our claims and, if necessary, enforcing them in court with the help of external lawyers, on the basis of Art. 6 para. 1 sentence 1 lit. f) DS-GVO.

7. In the event of legal disputes, we will transmit your data to the competent court and, if you have engaged a lawyer, to the lawyer in order to conduct the legal dispute. We process your personal data on the basis of a legal obligation on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO as well as on the basis of our legitimate interest to protect, enforce and / or defend our legal interests on the basis of Art. 6 para. 1 p. 1 lit. f) DS-GVO.

8. Marketing measures are carried out by service providers commissioned by us. For this purpose, we transmit your personal data to the service providers. Your data is processed in order to inform you about updates and changes to our products and services and to adapt our products and services according to your needs, based on our legitimate interest in carrying out marketing measures, on the basis of Art. 6 (1) sentence 1 lit. f) DS-GVO.

9. If we transfer data to recipients in a third country (located outside the European Economic Area), you can find a description under section 2. Some third countries are certified by the European Commission through so-called adequacy decisions to have a data protection standard that is comparable to the level in the European Economic Area. A list of these countries can be found here. If a country does not have a comparable data protection standard, we ensure that data protection is adequately guaranteed by other measures, e.g. by means of standard contractual clauses of the European Commission for the protection of personal data or binding internal data protection regulations (so-called Binding Corporate Rules).

10. In addition, we transmit your personal data only and insofar as there is a legal obligation on our part to transmit it. The transmission takes place on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO (e.g. to the police authorities in the context of criminal investigations or to the data protection supervisory authorities).

5. LEGITIMATE INTERESTS IN DATA PROCESSING AND OBJECTION

1. We process your personal data within the meaning of point 2 on the basis of our legitimate interests, in particular to ensure IT security on our website, to carry out analyses and marketing measures, to inform you about our products and services and to improve these according to your needs, to increase the range of our products and marketing measures, to prevent fraud and abuse, to avoid payment defaults, to protect, enforce and defend our legal interests (if necessary also in court) and to carry out the internal administration efficiently and with a division of labour. Information on the balancing of interests carried out can be obtained via

info@eventimsports.de.

2.Insofar as we process your personal data on the basis of these legitimate interests (Art. 6 para. 1 sentence 1 lit. f) DS-GVO), you may object to the data processing at any time. We will comply with your objection unless there are important reasons in the sense of Art. 21 DS-GVO to the contrary. Please address your request to:

by E-Mail to info@eventimsports.de,

by phone: +49 1806 – 99 11 55 (0.20 €/call incl. VAT)

in writing to CTS EVENTIM Sports GmbH, Data Protection, Hohe Bleichen 11, 20354 Hamburg

3. if you object to the data processing according to section 5.2, we will process your personal data collected in this context to respond to your request. The processing of your personal data is carried out for the fulfilment of a legal obligation on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO.

6. CONSENT AND REVOCATION OF YOUR CONSENT

1. If you have given us consent to process your personal data, you can revoke this consent at any time. The revocation of your consent is effective for the future. The lawfulness of the processing of your personal data up to the time of the revocation remains unaffected. Please address your revocation to:

by E-Mail to info@eventimsports.de,

by phone: +49 1806 – 99 11 55 (0.20 €/call incl. VAT)

in writing to CTS EVENTIM Sports GmbH, Data Protection, Hohe Bleichen 11, 20354 Hamburg

2. If you revoke your consent, we will process your personal data collected in this context in order to respond to your request. The processing of your personal data is carried out for the fulfilment of a legal obligation on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO.

7. YOUR RIGHTS

1. You may at any time request us, in accordance with the DS-GVO, to provide you with information about the personal data concerning you that we process (Art. 15 of the GDPR), correct personal data concerning you that is inaccurate (Art. 16 of the GDPR) and/or delete (Art. 17 of the GDPR), block (Art. 18 of the GDPR) and/or surrender (Art. 20 of the GDPR) your personal data stored by us.

2. Please address your request to

by E-Mail to info@eventimsports.de,

by phone: +49 1806 – 99 11 55 (0.20 €/call incl. VAT)

in writing to CTS EVENTIM Sports GmbH, Data Protection, Hohe Bleichen 11, 20354 Hamburg

3. If you assert your rights against us, we will process your personal data collected in this context in order to respond to your request. The processing of your personal data is carried out for the fulfilment of a legal obligation on the basis of Art. 6 para. 1 p. 1 lit. c) DS-GVO.

4. Without prejudice to your rights under section 7, you may lodge a complaint with a data protection supervisory authority if you consider that the processing of personal data concerning you by EVENTIM infringes the GDPR (Art. 77 GDPR).

8. OTHER

1. the provisions of this data protection information including the cookie information of CTS EVENTIM Sports GmbH (available free of charge on our website) apply in the version valid at the time of use of our website and at the time of placing your enquiry / order with us.

2. We reserve the right to amend and change the content of the data protection information. The updated data protection information is valid from the time it is published on our website.

3. We will inform you in good time about these changes and additions on our website and, if your contact details are already on file with us, by e-mail or post. You will be given the opportunity to view, print and save the amended data protection information free of charge.

9. CONTACT DETAILS OF THE DATA PROTECTION OFFICER

Please direct any questions regarding data protection to:

Datenschutzbeauftragter
CTS EVENTIM Sports GmbH
Hohe Bleichen 11
20354 Hamburg
Germany

E-Mail to: datenschutz@eventim.de

10. UPDATE AND AMENDMENT OF THIS PRIVACY STATEMENT

We reserve the right to amend and change the content of the privacy information. The updated privacy information is valid from the moment it is published on our websites.

COOKIE INFORMATION OF CTS EVENTIM SPORTS GMBH

In this Cookie Information, in concretisation of section 2.1.2. of the data protection information of CTS EVENTIM Sports GmbH, information is provided on the use of cookies on the website of CTS EVENTIM Sports GmbH (hereinafter "EVENTIM", "Sports", "we" or "us").

First-party Cookies: Cookies that are set by servers on our website and can only be accessed by our servers.

Session: The cookies used are session cookies, i.e. cookies that are only stored for the duration of your visit to our website.

COOKIE SETTINGS BY USERS

You can use your browser settings to restrict or completely prevent the storage of (certain) cookies across websites and to delete cookies that have already been stored. For more detailed information, please refer to the instructions or help function of your browser.

In principle, our website can still be visited and used even after the restriction / deactivation of cookies in the browser settings. Please note, however, that a complete deactivation of cookies in particular can lead to limited functionalities of our website.

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Status: 16.04.2024