29 June 2022

The Berlin based digital company Luckyshot with its product campai and CTS EVENTIM Sports have reached another important milestone in the digitalisation of club administration.  

• Cloud-based, digital membership management
• Minimised efforts and many advantages for clubs
• Extensive integration into EVENTIM Sports product platform

With the mission to offer partners a modern and user-oriented product platform, EVENTIM Sports is constantly looking for optimisation opportunities and new requirements - not only in the core business of ticketing. Digitalisation opens up many new possibilities, which are defined by the continuously evolving demands of clubs and event organisers as well as their fans. This leads to a continuous partner- and fan-oriented development of the company's own product platform. The area of membership management is an important part of this.  

Cloud-based, digital membership management 

With campai, EVENTIM Sports was able to gain a strong partner who has specialised in the digitalisation of membership administration for clubs and fans. In addition to membership management, club communication, accounting and finances are also taken into account. Clubs working with EVENTIM Sports can integrate their membership management in the EVENTIM Sports product platform and use all the advantages of campai's lean and modern cloud solution. 

Many benefits for EVENTIM Sports partners 

In cooperation with campai, EVENTIM Sports puts an end to the annoying time wasters in membership administration: paper stacks of applications, cumbersome invoices or enquiries from members are no longer an issue. All relevant processes of membership management can be mapped digitally with campai:

• Forms, applications, surveys, and registrations can be completed and managed digitally 
• Member ID cards, which are stored digitally in smartphones wallets, can be found again quickly and will not get lost 
• Simple, service-oriented, and digital member communication can take place 
• Membership fees are withdrawn with just a few clicks via a bank interface

Comprehensively integrated into the EVENTIM Sports product platform  

The EVENTIM Sports interface Tixx-Connect connects campai's membership management to the in-house product platform. This ensures uniform membership data in all departments. Membership information is automatically transferred to Tixx-CRM to provide a 360° view of the fan. In this way, membership information also appears in the campaign management tool Tixx-Campaign in order to send individual mailings. To ensure that members know exactly which advantages they have in both ticketing and merchandising, these two modules from the EVENTIM Sports product platform are linked automatically with campai.  

About EVENTIM Sports

EVENTIM Sports is the digitalisation partner in the sports industry with more than 20 years of experience. More than 150 clubs, promoters and arenas trust us. We deliver unique and comprehensive know-how as a service provider. As the most important Saas provider in sports ticketing, merchandising and CRM, EVENTIM Sports offers its partners state-of-the-art technology: a cloud-based platform, large and scalable IT system architecture, standard API for integration into the club's own IT landscape and maximum data and reliability through self-hosted servers.  The EVENTIM Sports platform consists of various software and hardware products as well as wide range of services.

About LuckyShot GmbH and campai

LuckyShot is an innovative IT start-up based in Berlin, Germany. Since 2007, the team of software development specialists focuses on creating state-of-the-art technology, not only creating the perfect user experience, but also providing highly scalable infrastructures at the same time. Always with the goal of making customers and users happy.